Privacy Policy

1] The Jewellery Workshop is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information when you visit our website or contact us about our services.

2] We may collect the following information when you interact with our website or contact us directly:

• Your name and contact details (such as email address or phone number)
• Information you provide when making an enquiry
• Basic website usage data collected through cookies or analytics tools
• We only collect information necessary to respond to enquiries or improve your experience.

3] Your information may be used to:

• Respond to enquiries or appointment requests
• Provide information about our services
• Improve our website and customer experience
• Meet legal or administrative requirements
• We do not sell or share your information with third parties for marketing.

4] Our website may use cookies or analytics tools to help us understand how visitors use the site. This helps us improve layout, content, and functionality. You can disable cookies through your browser settings if you prefer.

5] We take appropriate measures to protect your information from unauthorised access, loss, or misuse. Only authorised personnel have access to your data.

6] We keep your information only for as long as necessary to:

• Respond to your enquiry
• Meet legal or administrative obligations
• After this, your information is securely deleted.

7] You have the right to:

• Request access to the personal data we hold about you
• Ask for corrections to inaccurate information
• Request deletion of your data (where legally possible)
• Withdraw consent for any optional communications
• To exercise these rights, please contact us directly.

8] Our website may contain links to external websites. We are not responsible for the privacy practices or content of those sites.

9] We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

10] If you have any questions about this Privacy Policy or how your data is handled, please contact us using the details provided on our website.